Privacy Policy

1. Information We Collect

We may collect the following information:

• Guest name
• Mobile phone number
• Reservation details (check-in/check-out dates, property identifier)
• Message interaction data (e.g., delivery status, STOP/HELP requests)
• Any information you voluntarily provide in response to messages (e.g., feedback)

2. How We Use Information

We use the information we collect solely to provide and operate the Judco Guest SMS (Transactional) program, including to:

• Send transactional messages related to your stay (e.g., check-in, trash, checkout reminders)
• Respond to support requests
• Maintain program security, prevent abuse, and troubleshoot issues
• Improve the reliability and quality of the service

We do not use your information to send marketing or promotional messages.

3. Data Sharing & Third Parties

We do not sell, rent, or share your personal information with third parties for their marketing purposes.

We may share limited information with service providers that help us operate the SMS program (for example, an SMS delivery provider such as Twilio) solely to provide messaging services, maintain delivery, and support compliance.

These providers are not permitted to use your information for their own marketing purposes.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

4. Data Retention

We retain personal information only for as long as necessary to operate the SMS program, comply with legal obligations, resolve disputes, and enforce our agreements. We may retain de-identified or aggregated data for analytics and service improvement.

5. Security

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or method of electronic storage is 100% secure.

6. Your Choices (STOP / HELP)

You can opt out of SMS messages at any time by replying STOP to any message. After opting out, you will receive a confirmation message and will no longer receive SMS messages from us.

For assistance, reply HELP to any message or contact us using the information below.

7. Contact Us

If you have questions about this Privacy Policy, contact us at:

Email: 412secondave@gmail.com

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised effective date.

Effective Date: 2/26/2026